Looking after our residents, and their homes, is at the heart of Hearthstone Investments’ day-to-day operations. The video "A day on site with Brian (and Lennie)" shows Brian Radford, Head of Customer Relations, on a typical day inspecting properties and engaging with contractors, lettings agents and residents.
The website is intended for existing and prospective professional investors and their consultants unless otherwise stated.
The information provided on this site is subject to change and any information used should be considered as 'for information only' unless validated by a relevant Hearthstone Investments employee.
Information downloaded from this site is subject to change and documents should be validated on a regular basis to ensure they are the current and correct versions.
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Hearthstone Investments Limited is the parent company of the Hearthstone Investments Group and is registered in the UK as a Controller in accordance with Data Protection legislation under registration number Z1070904.
Hearthstone Investments Limited is an appointed representative of Langham Hall Fund Management LLP, which is authorised and regulated by the Financial Conduct Authority of the UK.
The Authorised Corporate Director of the TM home investor fund, a sub fund of the TM Hearthstone ICVC, is Thesis Unit Trust Management Limited, Exchange Building, St John's Street, Chichester, West Sussex, PO19 1UP, which is authorised and regulated by the Financial Conduct Authority.
Hearthstone Investments (Scotland) Limited is appointed by NCM Fund Services Limited as Investment Adviser in relation to the Housing Fund for Scotland (an exempt unit trust), an entity authorised and regulated by the Financial Conduct Authority (FCA Firm Reference Number 183732).
Hearthstone Investments Limited is registered in England (Company Number 06379066) and Hearthstone Asset Management Limited (Company Number 07458920) are both registered in England and Wales. The registered office for both companies is c/o Bridgehouse Company Secretaries, Suite 2.06, Bridge House, 181 Queen Victoria Street, London, EC4V 4EG. Hearthstone Investments (Scotland) Limited is registered in Scotland (Company number SC488587). The registered office is at Fourth Floor, 7 Castle Street, Edinburgh, United Kingdom, EH2 3AH.
The trading address for the Group is Hearthstone Investments Limited, Office FC.704-5, Salisbury House, 29 Finsbury Circus, London EC2M 5SQ.
All statements with respect to taxation on this website are Hearthstone Investments' understanding of current taxation legislation. The rules governing Taxation are subject to review and can change. Tax will depend on individual circumstances.
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The pages of this website are prepared and issued in the United Kingdom and are intended for the information and use of United Kingdom residents only. English Law governs this statement and your use of this site.
The information contained within this website does not constitute financial, professional or investment advice. Neither the information nor any opinion expressed on this site is an offer to provide any product.
Whilst we have taken every reasonable care in the preparation of the content of this website we do not accept any liability for any error or emission. Nor do we accept any liability for any errors in data transmission, machine, software or operating error or any other cause. Nor do we make any representations as to the availability, suitability, reliability or otherwise of this website or do we accept any liability for any loss whatsoever arising out of your use of this website.
This website may contain material provided by third parties and links to other websites. These links and material are provided for general information purposes only and the sites concerned are not endorsed or promoted by us in any way. We do not accept liability in relation to any materials on websites that are not under our direct control.
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The information in this Privacy Policy describes how Hearthstone uses the personal data that it processes with regard to its business activities with its customers and with financial services professionals.
Personal data supplied to Hearthstone by any means will be treated in accordance with the applicable legislation intended to protect your personal information and privacy. From time to time we may need to make changes to our Privacy Policy, for example, as the result of government regulation, new technologies, or other developments in data protection laws or privacy generally. You should check the Hearthstone website at hearthstone.co.uk periodically to view the most up to date Privacy Policy.
We collect a range of information including contact details such as your name, your company name, company address, company email address, and company telephone number. This information is collected from sources which include seminars, events and investor presentations, as well as publicly available sources such as the FCA register or social media.
We use your personal information to provide you with services relating to your investment or potential investment in our funds. We may also use the data for other purposes, such as preparing management information or analytical or training purposes and to assist in improving processes, products and services.
We will only process your personal data where it is necessary, or we have a legitimate business interest to provide you with information. In certain circumstances we need your personal data to comply with our contractual obligations. We may also have a legitimate business need to use your personal data to understand our business and monitor or improve performance and services and to maintain appropriate records.
Hearthstone may use other Group companies for our general business administration. These Group companies will treat your data in accordance with the relevant regulations
We may also disclose your information to any of our third-party service providers which administer our products, a list of whom is available on request. Disclosure of your personal information to a third party will only be made where the third party has agreed to keep your information strictly confidential and shall only be used for the specific purpose for which we provide it to them. In the case of our third-party service suppliers, they will only do so whilst working under contract with us and only as directed by us.
Some of the recipients set out above may be in countries outside of the EEA, such as the providers of CRM software or email servers.
Where we make a transfer of your personal information outside of the EEA we will take the required steps to ensure that your personal information is protected. Such steps may include placing the party we are transferring information to under contractual obligations to protect it to appropriate standards.
We will only keep your personal data for as long as reasonably necessary to fulfil the relevant purposes set out in this Data Privacy Policy and in order to comply with our legal and regulatory obligations.
HIML is committed to delivering the rights that the General Data Protection Regulations provide to individuals.
If you have a complaint relating to the processing of your personal data, please use the following address: Hearthstone Investments Ltd, Office FC.704-5, Salisbury House, 29 Finsbury Circus, London EC2M 5SQ.
You are also entitled to lodge a complaint with a supervisory authority at any time. In the UK this would be the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, Telephone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.